Privacy Policy

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Privacy Policy for Hastings Apartments Ltd

Effective Date:01/01/2025

Hastings Apartments Ltd ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services. It complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

Hastings Apartments Ltd is a company registered in Northern Ireland, providing high-quality accommodation and related services. For any data protection queries, please contact us:

• Address:

Office 87: Unit 6,

100 Lisburn Road,

Belfast

Northern Ireland

BT9 6AG

We may collect and process the following types of personal data:

• Identity Information: Name, title, date of birth.
• Contact Information: Email address, phone number, address.
• Payment Details: Billing information, credit/debit card details.
• Booking Information: Check-in/check-out dates, preferences, special requirements.
• Technical Data: IP address, browser type, operating system, and usage data.
• Marketing Preferences: Your preferences for receiving marketing communications.

We collect personal data through:

• Direct Interactions: When you fill out forms on our website, make a booking, or contact us.
• Automated Technologies: Cookies and other tracking technologies that collect technical data about your browsing actions and patterns.
• Third Parties: Payment processors, booking platforms, or other partners who share data with us.

We use your personal data for the following purposes:

• To Provide Services: Process bookings, manage reservations, and deliver accommodation services.
• To Improve Our Website: Analyze usage data to enhance user experience.
• To Communicate With You: Respond to inquiries, send booking confirmations, and provide customer support.
• To Comply With Legal Obligations: Maintain records and comply with applicable laws.
• For Marketing Purposes: Send promotional offers and updates (with your consent).

We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill a contract with you (e.g., bookings).
• Consent: When you opt-in to receive marketing communications.
• Legitimate Interests: To improve our services and protect our business.
• Legal Obligation: To comply with legal and regulatory requirements.

We do not sell your personal data. However, we may share your data with:

• Service Providers: Payment processors, IT support, marketing services.
• Authorities: When required by law or to enforce our terms and conditions.
• Third-Party Platforms: If you book via external booking websites (e.g., Booking.com, Airbnb).

All third parties are contractually obligated to protect your data and use it only for the specified purposes.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal, tax, or accounting requirements.

Under UK GDPR, you have the following rights:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data (subject to legal obligations).
• Restriction: Limit processing of your data.
• Data Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw consent for marketing communications.

To exercise your rights, contact us using the details above.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Our website uses cookies to enhance user experience and analyse website performance. You can manage your cookie preferences through your browser settings.

For more details, refer to our Cookie Policy. 

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting any personal data.

Our website is not intended for individuals under 18 years of age, and we do not knowingly collect data from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check back periodically.

If you have any concerns about our use of your personal data, you can contact us at the details provided above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: https://ico.org.uk
• Phone: 0303 123 1113

Thank you for trusting Hastings Apartments Ltd. Your privacy is our priority.